What We Collect and Why It Is Needed
We collect the information required to run your account and process payments through your chosen local wallet — bKash, Nagad, or Rocket. This includes your name, contact details, account login credentials, and the wallet number or reference you supply during deposit and withdrawal steps. We also
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record transactional data: deposit amounts, withdrawal requests, and the confirmation references your mobile-money provider returns to us. Device and browser data — such as your IP address, session timestamps and operating system — are logged for security auditing and fraud prevention purposes. We do not sell
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your personal data to third parties. Some data is shared with payment processors solely to complete your wallet transaction, and with identity-verification partners where account checks are required under applicable rules. Cookies and similar tracking tools are used to keep your session active, remember your account
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preferences, and measure which parts of the platform you visit — you can adjust cookie settings through your browser at any time. Data is retained for as long as your account remains active and for a further period required by any applicable legal obligation in your
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region. Access, correction, or deletion requests can be sent to our support team directly. Availability of all features described here depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.